Last Updated: June 2026


Introduction
HealthLNK is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, patient portal, mobile applications, and related services.

Information We Collect
We may collect personal information, contact information, payment information, health information, appointment information, communications, and information you provide through forms, surveys, messages, or uploaded documents.

Protected Health Information (PHI)
When acting as a healthcare provider or healthcare service organization, we may collect and maintain Protected Health Information (PHI) as defined by HIPAA. PHI is handled in accordance with applicable federal and state privacy laws.

How We Use Information
We use information to provide healthcare services, coordinate care, communicate with patients, process payments, improve services, maintain records, comply with legal obligations, and support patient engagement and recovery programs.

Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve performance, understand website usage, and enhance user experience. You may control cookies through your browser settings.

How We Share Information
We may share information with healthcare providers, authorized staff, business associates, service providers, payment processors, legal authorities when required by law, and other parties when authorized by you.

HIPAA Compliance
HealthLNK maintains administrative, physical, and technical safeguards designed to protect PHI and complies with applicable HIPAA requirements.

Data Security
We use reasonable safeguards including encryption, access controls, secure hosting environments, and workforce training to protect information.

Data Retention and Deletion
HealthLNK retains personal information, account information, and health-related information only for as long as necessary to provide services, comply with legal, regulatory, contractual, and recordkeeping obligations, resolve disputes, and enforce our agreements.

Information collected through our website, patient portal, mobile application, and related services is stored using HIPAA-compliant hosting and security measures designed to protect the confidentiality, integrity, and availability of sensitive information, including Protected Health Information (PHI).

Healthcare records and Protected Health Information (PHI) may be retained for the period required by applicable federal and state laws, regulations, professional standards, and healthcare record retention requirements. As a result, certain information may be retained even after an account is closed or a request for deletion is received.

If you would like to request deletion of your account or personal information maintained through our website, patient portal, mobile application, or related services, you may submit a request by contacting us at lincoln@myhealthLNK.com. We will review all requests and respond in accordance with applicable laws and regulations.

Please note that we may be unable to delete certain information that we are legally required to maintain, including medical records, billing records, and other information necessary to comply with healthcare, tax, insurance, legal, or regulatory obligations. When deletion is not possible, we will take reasonable steps to limit further use of the information and retain it only as required by law.

Your Rights
Depending on applicable law, you may have the right to access, correct, amend, restrict, or request copies of certain information maintained about you. Requests may be subject to legal and regulatory requirements.

Children's Privacy
Our services are not directed to children under 13 unless permitted by law and under appropriate parental or guardian authorization.

California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws. Requests may be submitted using the contact information below.

Changes to This Policy
We may update this Privacy Policy periodically. Revised versions will be posted with an updated effective date.

Contact Us
Questions regarding this Privacy Policy may be directed to:

HealthLNK
Email: lincoln@myhealthLNK.com